I completed MSU Quests, but I can't find my character on MapleStory Universe: The Genesis Leaderboard!

Are you facing an issue finding your character on the MapleStory Universe: The Genesis Leaderboard even after you completed MSU Quests?

Please note the following details to better understand how the system works:


Update Delays for MSU Quest Completion

  • The completion records for MSU Quests are not updated in real-time on the MapleStory Universe: The Genesis Leaderboard.
  • Depending on the type of Quest you completed, completion updates may be processed in batches every hour.
    • For those quests, there may be a delay in reflecting your points and rank on the Leaderboard, which can sometimes be mistaken for a bug or system error.

What to Do If Quest Completion Is Not Immediately Reflected?
If you notice that your quest completion is not immediately reflected on MapleStory Universe: The Genesis, please wait for an hour.
If your completion record is still not updated after the wait, please reach out to our support team for assistance.
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