You may encounter trouble exiting a map during if (1) the Quest is not completed or (2) you haven't progressed through a necessary prerequisite steps.
To assist you promptly, please provide the following information when you submit a ticket through our Support:
- World Name
- Character Name
- Date and Time of Issue
- Character Location
- Content or Quest Name where the issue occurred
- Details (Please describe the error situation in detail, including any error messages.)
※ Providing relevant screenshots may help us resolve your issue more quickly.