I would like to know how the reported Maplers are handled.

The reports you submit are carefully investigated.

If violations listed below are confirmed, appropriate measures will be taken according to our Operation Policy:

  1. abusive language
  2. inappropriate content
  3. fraud
  4. real-money trading
  5. personal information leaks
  6. illegal program usage

Please note that investigations involve comparing, analyzing, and synthesizing game records, which can take some time. Rest assured, all reports are thoroughly reviewed.

 

Please don't hesitate to visit our Support for any issues you encounter.

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