In the event of wallet hacking, we will not be able to assist you.
Wallet services connected to MapleStory Universe(MetaMask and Web3Auth) operate independently and cannot be assessed by the game company(NEXPACE).
For further assistance, please refer to the official FAQ or contact the support channel directly.
Web3Auth is now part of Metamask, so both services are supported through the MetaMask help center.
Caution
To reduce the risk of wallet hacking, please adhere to the following precaution:
- Always double-check the transactions before you sign to make sure it is the transaction you intend to proceed with.
For more detailed information on wallet security, please refer to the [WALLET SECURITY > ◆Keep your private key and Secret Recovery Phrase safe!◆] page.