- DO NOT SHARE your private keys or Secret Recovery Phrase with anyone. Sharing this information can lead to the loss of assets in your wallet.
- DO NOT STORE this sensitive information on your computer or in software applications such as OneNote, as these can be vulnerable to security breaches.
- Paper
- USB drives
- Hardware wallets
- Always double-check the transactions before you sign to make sure it is the transaction you intend to proceed with.
- Always ensure the URL is correct before signing with your wallet.
- Carefully review all permissions requested when signing.
Please keep in mind that your private keys and Secret Recovery Phrase (for MetaMask and Web3Auth) are critical for accessing your assets and approving transactions within your wallet.
Caution
※ No entity can restore your private keys and/or Secret Recovery Phrase.
※ No entity can restore the asset loss caused by losing your private keys and/or Secret Recovery Phrase.
We highly recommend storing your private keys and Secret Recovery Phrase using offline methods such as:
By taking these precautions, you can better protect your valuable assets in your wallet.
In the event of wallet hacking, we will not be able to assist you.
Wallet services connected to MapleStory Universe(MetaMask and Web3Auth) operate independently and cannot be assessed by the game company(NEXPACE).
For further assistance, please refer to the official FAQ or contact the support channel directly.
Web3Auth is now part of Metamask, so both services are supported through the MetaMask help center.
Caution
To reduce the risk of wallet hacking, please adhere to the following precaution:
For more detailed information on wallet security, please refer to the [WALLET SECURITY > ◆Keep your private key and Secret Recovery Phrase safe!◆] page.
There is an important piece of information to help you protect your assets.
When accessing services other than MapleStory Universe with your wallet, there is a risk of someone obtaining permissions through your wallet signature and steal your valuable assets.
To protect your assets,
These steps are crucial in safeguarding your valuable assets. Please keep the above precautions in mind whenever you use your wallet for other services.