Credit Level

Credit Level is a system designed to support a safer and more stable MapleStory Universe ecosystem. 

• When you first connect your wallet, your account is assigned Credit Level 0. 

• Once you complete KYC Verification or Card Verification, you’ll be upgraded to Credit Level 2 automatically.

Credit Level criteria

※ Please note that since the February 25, 2026 maintenance, holding 10 NXPC no longer grants Credit Level 1, and Credit Level 1 is currently unavailable. To use MapleStory N and other MapleStory Universe services, please complete KYC Verification or Card Verification to reach Credit Level 2.

Click the [My Page] icon on the top right corner of the MapleStory Universe website, then navigate to the [Overview] page.

You can view your Credit Level under the “Account Status” section on your Profile Card.

Credit Level:

1. Level 0
2. Level 1
3. Level 1 (Temporarily Active)
4. Level 2

Accounts that were created before June 25, 2025 but have not created a character or accessed the game will be assigned Credit Level 0.

The purpose of Credit Level 1 (Temporarily Active) is to avoid gameplay disruptions for existing players after the Credit Level system was introduced.

Therefore, accounts without gameplay history, i.e., those without character login records, will be assigned Credit Level 0.

※ Credit Level 1 (Temporarily Active) is a temporary measure. Any changes to the Credit Level requirements for existing Maplers will be announced in advance.

Accounts that have a gameplay record in MapleStory N before the June 25, 2025 update will automatically be assigned Credit Level 1 (Temporarily Active) without additional verification.

※ When the account completes KYC verification, the Credit Level will change to Level 2.

※ Credit Level 1 (Temporarily Active) is a temporary measure. Any changes to the Credit Level requirements for existing Maplers will be announced in advance.

Card Verification is one of the methods for increasing Credit Level.

Using a card registered under the holder’s name for Card Verification allows normal gameplay without additional NXPC recharge.

The following information is required to complete Card Verification.

1) Card Number

2) Cardholder Name

3) Expiry Date

4) CVC

Card verification is processed through a $0 authorization, and no charges are applied during the verification process.

※ Successful card verification updates the credit level to Level 2.

※ Card verification requests are limited to 3 times per day.

※ Depending on the card issuer, security program installation may be required during verification. If an error occurs during installation, use a browser other than Chrome or refer to the instructions provided by the card issuer.

※ For detailed information on credit levels, refer to [Credit Level FAQ].

Card verification can be completed using a VISA or MasterCard issued under the user’s name.

Other card brands cannot be used for card verification.

A card previously used for Card Verification cannot be used for Card Verification on another Wallet Account.

For Card Re-Verification requests, a valid VISA or MasterCard (credit or debit) currently held can be used.

Card information entered during the re-verification process is used solely for verification purposes, and no additional charges are applied.

Similar to KYC Re-Verification, a re-verification request may be made to protect personal and account information associated with the Wallet Address in use.

Card Re-Verification requires payment authorization using a valid VISA or MasterCard (credit or debit) currently held.

※ The re-verification process must be completed within 14 days from the time the identity verification method is selected; failure to do so will result in account restrictions.

※ Card Re-Verification can be attempted up to three times. Exceeding this limit will result in account restrictions.

※ If the Mapler requested to re-verify cannot complete Card Re-Verification, KYC verification may be used instead.