Restrictions

    Due to account restrictions, normal access to the game is not possible.

    Use of unauthorized programs such as hacking tools or macro programs may violate [Operation Policy - Section 3. Service Use Restriction] and account access may be restricted.

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    Can I get special support, such as shortening the restriction period, to access the game?

    If access is restricted due to a policy violation, special support such as shortening the restriction period cannot be provided.

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    Could you please confirm which program caused the policy violation?

    To prevent the misuse of unauthorized programs, specific details about the program used are not disclosed. Thank you for your understanding.

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    Are there any types of gameplay that are discouraged?

    MapleStory N monitors abnormal gameplay behavior in accordance with its operation policies. Beyond the use of explicit hacks or macros, certain behaviors are strongly discouraged.

    Below is a detailed guide on what constitutes discouraged gameplay and how such behavior is monitored.

     

    1. Discouraged Gameplay

    MapleStory N is intended to be played as a standalone client. 

    Running abnormal programs alongside MapleStory N or tampering with PC or network data may prevent proper gameplay logging and is treated as an attempt to bypass detection.

    If you engage in the following behaviors, it may be considered use of unauthorized programs, so we strongly advise against them:

    1. Playing on a wallet account that belongs to someone else

    2. Accessing or playing via remote control programs

    3. Running multiple clients simultaneously (including those launched via OS-level features)

    4. Using software/devices to monitor and control multiple PCs or wallets simultaneously

    5. Accessing or playing using spoofing tools (e.g., IP/MAC address spoofing, virtual hardware)

    6. Using hardware/software that enables macro or repeated input functions (e.g., special keyboards, mouses, joysticks, controllers)

    * Use of such devices is not restricted by the system, but abnormal patterns may still result in enforcement

    7. Launching or playing the game alongside unofficial/unsupported programs

    8. Running illegal programs used in other games while playing MapleStory N

    9. Repeatedly failing the in-game security systems (e.g., Lie Detector)

    10. Farming in-game currency or items using multiple wallets on the same IP/device for personal gain

    * Accounts using system information flagged for abnormal activity may be treated as belonging to the same user

    11. Any other repetitive gameplay pattern that significantly deviates from normal play behavior

    ※ Running non-game related apps (e.g., music/video players) will not be flagged as abnormal programs.

    ※ Any software used to open or modify the MapleStory N client or resources is subject to restriction regardless of actual usage.

    ※ If new forms of unsupported behavior are identified, this document will be updated continuously.

     

    2. Monitoring Criteria and Methods

    If unauthorized programs or abnormal patterns are detected, game restrictions may be applied based on the following criteria:

    * Repeated use of unsupported gameplay practices

    * Activity patterns that significantly deviate from those of most Maplers

    ※ Monitoring includes not only recent activity but also up to 90 days of past gameplay records. Thus, the date of restriction may not align with the date of violation.

    ※ If multiple policy violations are detected, the most severe violation will determine the penalty. 

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