A pop-up message stating "You have been disconnected from the login server. Please try again later." appears during game access, preventing login.
MapleStory Universe
It has been confirmed that, during the game login process, a pop-up message stating "You have been disconnected from the login server. Please try again later." may intermittently appear, preventing access to the game.
As a temporary workaround, please refer to the following instructions.
[Temporary Workaround]
1. The pop-up message may appear if the network IP changes unexpectedly during gameplay. Please check the current network environment and try reconnecting to the game.
2. Completely remove the existing game files, then reinstall the client and attempt to reconnect.
※ If any additional temporary solutions are identified, they will be updated accordingly.
My game session is experiencing frequent crashes.
MapleStory Universe
If you experience frequent game crashes or have difficulty accessing the game normally, please refer to the following steps:
1. Check your PC network connection (e.g., internet connection) and try reconnecting to the game.
2. If your issue persists after Step. 1, uninstall and reinstall MapleStory N and try accessing the game again.
* [Temporary Measure] If the downloaded MapleStory N game file is saved in a folder with a non-English name, the game may not launch properly. Please save the file in a folder with an English name.